Frequently Asked Questions

FAQ - Can't open JPX from Mail / Safari

"In Mail / Safari Janome JPX files are only shown as question marks, and can't be opened with StitchBuddy HD"

Unfortunately the support for JPX files is not as smooth as I wanted it to be: As a matter of fact the file extension ".jpx" is already reserved by another file type: JPEG 2000, a graphic file, so Janome made a bad decision using the same extension for their embroidery designs. As a result OS X and iOS are trying to open Janome JPX files as graphics, and fail…

Nevertheless JPX file can be opened from StitchBuddy's gallery view.