This article is outdated since StitchBuddy v2.12.0, but kept for reference

Frequently Asked Questions

I haven’t received my license code

Please ensure that your correct email address is registered at PayPal, as this is the only information I have to get in touch with you.

The creation and distribution of license codes is done manually. Normally you receive your license code within a couple of hours, but it might take up to two business days, if I got only limited access to my email. If you haven‘t received your code after this time, please send me a mail with the transaction details.

This article is outdated since StitchBuddy v2.12.0, but kept for reference