Frequently Asked Questions

JPX files open with Preview, not with StitchBuddy

Unfortunately the support for JPX files is not as smooth as I wanted it to be: As a matter of fact the file extension ".jpx" is already reserved by another file type: JPEG 2000, a graphic file, so Janome made a bad decision using the same extension for their embroidery designs. As a result OS X and iOS are trying to open Janome JPX files as graphics, and fail…

On Macs you can right-click a JPX design and select "Open With…" - "StitchBuddy" to view the embroidery. This selection can be made permanent using the corresponding check box.